As part of the Ministry of Children and Family Development (MCFD) preparedness activities, we want to ensure all Foster Parents and Contracted Agency Care Providers update their information and know how to contact the Ministry during emergency events.

With the approaching flood and wildfire season, there is a potential that your community may be impacted and you may be required to evacuate to a safe location. To support our Foster Parents and Contracted Agency Care Providers during emergency events, MCFD has designated a contact number that is available and staffed around the clock, seven days a week.

Call 1-800-663-9122 as soon as it is safe to do so, if:

  • You have been evacuated as a result of a flood or a wildfire.
  • You have been evacuated or are in the process of evacuating and require support to seek alternative accommodation.

Additionally, to prepare in advance of the upcoming flood and wildfire season, we ask that all care providers ensure MCFD has their latest contact information, including mobile phone numbers. If you need to update your information, please call 1-800-663-9122. MCFD social workers will ensure updates are reflected in our records so that contact with the care providers for children in care can continue despite care provider location.

If you have been evacuated from your home community and require support, please contact the local MCFD office in your new area. All MCFD offices in the new area are available to provide support to caregivers.

For additional information about flooding or wildfires please refer to:


Twitter: @EmergencyInfoBC

Phone: 1.888.663.5555.

Thank you for your continued commitment to children in care.

2021 MCFD Wildfire information



Toll-Free Foster Parent Line:

Foster Parent Support Line (MCFD)​:

Accessible weekdays from 4:00pm to 12:45am
Statutory Holidays & Weekends: 8:00am to 12:45am


Foster parents are encouraged to call this number in the event of an EMERGENCY or CRISIS occurring after regular office hours:



If you think a child or youth under 19 years of age is being abused or neglected, you have the legal duty to report your concern to a child welfare worker. Phone 1 800 663-9122 at any time of the day or night. Visit the Government of BC website for more info.


BCFPA Provincial Office
Suite 208 - 20641 Logan Avenue
Langley, BC V3A 7R3


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Our work takes place on the traditional and unceded Coast Salish territories of the Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. BCFPA is committed to reconciliation with all Indigenous communities, and creating a space where we listen, learn and grow together.

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